Refund & Return Policy

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Return & Refund Policy:

You can raise a return, refund or replacement  request within 10 days from the date of delivery under following conditions: 

Return & Refund:

  • If the product is not as described or different from what you have order
  • If product is not delivered within the timelines you can request cancellation and refund for your order.

Replacement:

  • If products is damaged in transit you can request for replacement
  • If product is damaged within 6 months due to quality issues you can request for replacement

No refund / Return:

  • If product is as described, delivered within timelines and in good condition in such case we do not accept the return / refund request.

How to raise a return / refund request:

Your can reach us with your return / refund / replacement  request on one of the below communication mode.

  • Call us on 8377000101
  • Whatsaap us on 8380810290
  • Email us on contact@thepengu.com
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